Lifeproof warranty cracked screen

I just wished i had followed my instinct and bought my lifeproof at the time i purchased my new phone and i would not have a cracked screen today. Please contact a customer service agent at 18885330735. The day i got my iphone i put it in my lifeproof case. The best lifeproof phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a lifeproof rep, reminders when the call center opens, tips and shortcuts from other lifeproof customers who called this number.

Find low everyday prices and buy online for delivery or instore pickup. Lifeproof is dedicated to bringing you, our customer, the latest technology in high quality waterproof and dropproof cases and accessories. Lifeproof fre is thin and light the cases thin profile hugs your devices precision lines while the clear back shows off its design. You will have 21 days to activate your warranty with proof of purchase. I called lifeproof and they admitted to me that the nuud will work with a glass screen protector. Apr 17, 2015 warranty service proved outstanding and hasslefree when lifeproof quickly sent a new replacement case after we provided pics on their website showing how the screen protector had started to detach below the home button after nearly 12 months of constant use. However, if you enjoy the usability of your screen and the overall profile of your iphone without a case, the lifeproof nuud is right for you. Your device must have a valid manufacturers warranty of at least 90days international and unlocked models sometimes do not. Contact total water protection program support lifeproof. He went to put it in his pocket and missed, maybe a 3ft drop. Cell phone device protection waterresistant, waterproof units sold january 2016 july 2019. We do collect a small shipping and handling fee for all warranties as it allows us to get you a replacement product as hasslefree as possible.

Had a lifeproof case for at least 3 years now and never had any problems yet. On my 3 previous purchases of lifeproof, i used to drop my phone and i never had any damage to my phone or screen. Otterbox warranty we are experiencing significant delays in our support services due to measures taken to reduce the spread of covid19. Ive never dropped my phone from any higher than the height it was dropped at yesterday, so this kinda took me by surprise. I used to have to take photos in the pouring rain before apple made a waterproof phone and my lifeproof enabled me to do so without a ton of extra bulk while maintaining ease of use of the phone. If you are prone to cracked or broken screens the lifeproof fre is the clear choice for you. I drop my phone countless times, and my lifeproof has saved my screen from so much as cracking. If a material or workmanship defect arises with regard to any lifeproof product, and a valid claim is received within the warranty period, lifeproof will 1 repair the lifeproof product using new or refurbished parts or 2 replace the lifeproof product with a new or refurbished lifeproof product. I had an older version of lifeproof case and while the rubber bumpers peeled off after awhile the case saved my phone from many bangs, bumps and drops, and finally a severe impact that gouged and spider cracked the screen cover but left the phone pristine. The product youve selected cant be completed through an online warranty submission.

We kindly ask for your patience and grace, as operations are delayed. Thats we offer a 1 year warranty against defects in material or workmanship. Dropped my phone in a lifeproof case and my screen shattered. Once you are logged in, you can find your order number in the order history section within the my account area. Warranty service proved outstanding and hasslefree when lifeproof quickly sent a new replacement case after we provided pics on their website showing how the screen protector had started to detach below the home button after nearly 12 months of constant use. However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. Otter products, llc and its affiliated companies worldwide lifeproof warrants our lifeproof products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer the warranty period. Otter products, llc dba otterbox and its affiliated companies worldwide collectively, otter warrants its products collectively, the products against defects in manufacturing, material, or workmanship under normal use and service for their applicable warranty periods, subject to conditions contained in. It landed on the front screen and when i picked it up it was shattered, through the screen protector on the case, and the tough screen lcd doesnt work anymore wither. You are entitled to claim your warranty from your point of purchase. Because in terms and conditions they state that they are not liable for any damage to your iphone while using the case.

I had no problems until i dropped it 2 days ago from about 3 feet and the plastic on the case cracked slightly on the side. Dropped my phone in a lifeproof case and my screen. Lifeproof warranty we are experiencing significant delays in our support services due to measures taken to reduce the spread of covid19. Your lifeproof case and lifeproof accessories are covered by a full 30day satisfaction guarantee policy. Im pretty sure that the case itself will be replace if it fails but the iphone isnt covered by the warranty. I like everything about it except the fingerprint opening. If only your lifeproof case is damaged, see our warranty page service request. There is a good variety of colors to match anyones taste. If you purchased your zagg product from an offsite reseller, you will need to register the product. This is because if you can change your phone if it cracks, some people will buy the lifeproof case after spoiling their phone and use that to claim for a repair. Your order number was emailed to you from lifeproof at time of purchase with the subject line your order no. Not so much pissed about the phone as much as i am about the customer service i received at lifeproof.

I would recommend getting a replacement phone through apple, otherwise you will void your warranty and i couldnt tell you how many times people come in with more problems after having a. Lifeproof reserves the right to send you a replacement lifeproof product that is the same or of a similar style to the lifeproof product you returned under the limited warranty or a substitute equivalent to your original lifeproof product that may not be of like kind depending on availability. My iphone 5c cracked in my lifeproof will they replace my phone. The order number should be found on your order confirmation email. You can expect significant delays in communication, fulfillment, and shipment of purchases, returns, and warranty claims. Thye tell me that people use the belkin invisishield all the time. Sep 12, 2016 i currently have an iphone 5c, me553lla, and while using a lifeproof case yep, the top of the screen cracked, from top to side, branching twice. I have the big defender otter box case on my iphone 5 and today i was holding it at waist height and dropped it onto gym floor.

This is my phone after two years in a lifeproof case gearjunkie. In addition to the poor screen access, the buttons are quite tough to press. Both cases have their advantages and disadvantages. Ive seen a lot of cracked phones come out if lifeproof cases. Which phone case fares better in an otterbox vs lifeproof comparison. They have also started refusing to replace my cases that are faulty. It landed on the front screen and when i picked it up it was shattered, through the screen protector on the case, and the tough screenlcd doesnt work anymore wither. If your registered phone or tablet is damaged, click service request below.

I received a replacement case from the folks at lifeproof, but it also started showing the annoying rainbowingoil slick in one area of the screen as well. If my iphone screen cracked with a lifeproof case on, will. Click here to view instructions on how to capture a screenshot with your device. Same thing happened to my boyfriend, just got a brand new iphone and bought a lifeproof case, thinking it would protect it. There were no rocks or anything coming out of the concrete, it just simply fell on its corner, and shattered the screen. For the safety of our employees and our community, otter products is operating at a reduced capacity. Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. Lifeproof is truly the best cover i have ever owned. Cracked glass screen repair with warranty apple community. Warranty claims can be submitted online here or by giving us a call at 18885330735.

The screen protector is barely noticeable while the design provides full access to every feature, function and control, including the headphone jack. The last thing you want is a crack in the screen from a crash on the asphalt you know your iphone or for that matter, any cell phone is essentially worthless if it has a cracked screen. Use your device to capture a screenshot of your lifeproof order number. After an odd warning quickly flashed on the screen, the phone died and refused to come back to life.

However, when i got home, and unpacked the car, the phone while in the lifeproof fell out of my pocket approximately 4. Lifeproof fre for iphone 6, cracked case cracked screen mar. At the moment, we are exceeding a 72 hour response time and in some cases longer. Top 5 waterproof iphone 7 cases lifeproof, catalyst, dog. Apple reserves the right to determine whether or not your iphone is eligible for outofwarranty service. The top of the screen is black, and i usually cant see it with the lifeproof case on, but i am wondering whether or not i should get it fixed. Even when she had dropped the phone while not in the case, the screen cracked terribly but we were able to put it back in the case and use the phone until we were able to get a new phone. Has anyone ever had a device replaced by lifeproof. Also, our iphone popped out of the case during the last drop which resulted in a cracked screen.

It seems like the builtin screen protector on this case just doesnt sit flush enough with the iphones screen. All claims under the limited screen guarantee must be filed within one 1. Xbk samsung galaxy s9 case, waterproof case with builtin screen protector, fullbody rugged resistant protective hard cover case for galaxy s9 2018 4. I would recommend getting a replacement phone through apple, otherwise you will void your warranty and i couldnt tell you how many times people come in with more problems after having a 3rd party replace screens. For those who have not yet heard of it, lifeproof makes waterproof to 6. Mar 17, 2017 in addition to the poor screen access, the buttons are quite tough to press.